A global pandemic has forced businesses to rethink their learning and development programs. With training teams taxed to deliver instruction virtually, innovative companies are developing self-paced training programs to reach remote employees that is scalable, relevant, consistent, and repeatable. Our eLearning Design team makes this easy for our clients.

Case: Medical Instruments Supplier

CHALLENGE:
Supplier of Tools & Research Instruments with customer service locations throughout the country and nursing the effects of a recent merger is looking to implement standardization, scale their training efforts and offer more flexible training programs.

This image has an empty alt attribute; its file name is Medical-Supplies-1024x461.jpg
Medical Supplies

SOLUTION:
The Instructional Design team at Best Dunn Enterprises converted existing content into eLearning modules using Articulate 360 then integrated them all into the myTrailhead  LMS.

RESULT:
All frontline employees gained access to self-paced training based on company standards. Stand up facilitation time reduced  by 50%. Management was able to easily implement, customizable, process and product refresher programs.

US Health Insurance Provider

CHALLENGE:
A large US based health insurance company experiencing regular turnover and hiring for expansion needed to disseminate systems, processes and compliance training. Their subject matter experts and internal trainers were stretched thin by the volume training needs.

This image has an empty alt attribute; its file name is Health-Insurance.jpg

SOLUTION:
In Best Dunn Enterprises led he Instructional Design team that converted existing content into eLearning modules using Captivate 9. We worked with Subject Matter Experts to create brand new content traditionally taught via “side saddling” an experienced service representative. All eLearning content was SCORM compliant and uploaded into the client’s internal LMS.

RESULT:
All frontline employees gained access to self-paced training based on company standards. Stand up facilitation time reduced  by 50%. Management was able to easily implement, customizable, process and product refresher programs.